This Privacy Policy explains how AlterSpin, operated by Dreamline Ventures SRL, collects, uses, stores, and protects your personal data when you use our web platform. These practices apply fully to all players residing in the United Kingdom. Please read this page carefully so you understand how your information is handled.

What We Collect and Why

When you create an account with us, we collect personal information such as your full name, date of birth, email address, and chosen payment details. This information is necessary to verify your identity, process deposits and withdrawals, and meet our obligations under the licensing conditions set by the Anjouan Gaming Authority. During transaction processing, we may also collect billing-related data to facilitate payments through our supported payment gateways and to carry out fraud prevention checks.

We also gather technical data automatically as you use our web platform. This includes your IP address, browser type, session timestamps, and interaction logs. We use this information to maintain the security, stability, and functionality of the platform — not to build marketing profiles. Cookies are used to keep your session active and to remember your preferences between visits. You can manage cookie settings through your browser at any time, though doing so may affect how certain parts of the platform function.

How We Protect and Share Your Data

Your data is protected using 256-bit SSL encryption during transmission, and all information is held on secure servers with restricted internal access. Only personnel who require access to your data in order to carry out their specific duties are permitted to view it. We do not sell your personal data to third parties under any circumstances.

There are limited situations in which we share your information with external parties. These include identity verification services used to confirm your details during registration, payment processors needed to complete your transactions, and regulatory or law enforcement authorities where we are legally required to disclose information. In each case, data is shared only to the extent necessary and under appropriate confidentiality obligations.

We retain your personal data for as long as your account remains active. Following account closure or a period of inactivity, we retain your records for the duration required by our regulatory obligations. Once that retention period has passed, your data is securely deleted or anonymised. If you wish to request access to the data we hold about you, ask us to correct inaccurate information, or request the removal of your account data, you can do so by contacting our support team through the channels available on our web platform. We will respond to all such requests within a reasonable timeframe and in line with applicable data protection standards.

If we make any material changes to this Privacy Policy, we will notify you through your registered account or by a prominent notice on our web platform before the changes take effect. Continued use of the platform following such notification will constitute your acknowledgement of the updated terms. If you have any concerns about how your data is handled, you also have the right to raise a complaint with the relevant data protection authority in your jurisdiction.